managed it services

Managed IT Services

We take a holistic approach to your IT environment, applying our deep expertise across the full ICT spectrum to improve system availability and performance. We are your IT service desk. Your network operations team. Your cloud operations team. Tech support. Whatever you need to keep your business running at its peak.

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Our services

Managed Infrastructure

Keep pace with changing technologies. Our managed infrastructure services ensure your existing technology performs at its peak, plus gives you access to new innovations that enable growth.

Managed Desktop Services

Find out how a Managed Desktop Services from Flavalon IT can help you empower your employees, take a more strategic view of your IT, improve security, minimise risk, and gain greater peace of mind.

Prepaid IT Support Services

Plan your IT spend with certainty. Our prepaid Service Pack is easy to set up, with no fixed term contracts to sign. Book prepaid blocks of 25, 50 or 100 hours of support to gain access to Flavalon IT’s premium services.

Project Services

We manage your projects from start to finish, enabling your business to respond to change by delivering innovative and transformational infrastructure solutions.

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Why choose Flavalon IT?

Flavalon IT is your trusted partner for Managed IT Services. So much more than just a service desk, Flavalon IT is one of the few Managed Service Providers that offers the flexibility of on-site and remote support. Whatever you need, our dedicated team becomes a true extension of your business.

Expertise

Flavalon IT has experience across the entire IT and communications environment, and works with a wide range of businesses across many industries. Plus, we reward our staff when they attain new tech certifications – it’s a great way to ensure that our collective team holds the most current knowledge on the market.

Security

In everything that we do, security is paramount. Whichever way you access our Managed IT Services, be assured that security is embedded in the service. From vulnerability assessments to more advanced capabilities such as firewall ruleset reviews, threat management and user access verification, enjoy peace of mind that your systems are secure from threats.

Familiarity

Our service team gets to know your business inside out, and provides the fastest, friendliest and most effective responses to your technology needs. Your support calls are handled by a team of engineers and service desk agents, all led by a Service Manager as your primary point of escalation.

Transparency

You want to know exactly what you’re getting from us, right? As such, we make our every action transparent. Monthly meeting minutes, reports and documents are always available in real-time, and careful tracking of action items holds us accountable. In fact, our team’s remuneration is linked to your satisfaction. Your outcomes matter most.

Not sure if Managed IT is right for you?Different businesses have different needs.